Please note that even though normal hours are 9am
to 6pm (Pacific Time) Monday thru Friday, you may
reach voice mail. Voice mail is available for messages
24 hours a day.
Address:
ADM Technologies, USA
P. O. Box 57616
Sherman Oaks, California 91413
Payments:
All orders must be either prepaid with cashiers check, money
order, wire transfer, or check. Orders may be held until check,
cashiers check or money order clears. COD orders accepted only
with cash.
Credit card users:
As of yet we do not accept credit cards in order to keep
prices as low as possible, but in the near future will do so to
accomodate those who prefer to pay by credit card only.
Shipping and delivery whithin the United States:
Almost all orders are shipped within 48 hours of receiving
your order, contingent upon availability of merchandise. In the
event of delays you will be contacted by phone or mail. If the
delay is due to a partial or complete backorder, you will be given
the choice to remain on backorder, substitute another item, or
cancel the backordered items.
Standard shipping and handling charge is 5% of the total order
up to $500, 4% for orders $500 to $1000, and 3% for orders over
$1000. Minimum shipping charge is $4.95. For shipping by Federal
Express, add $9.95 to the standard shipping and handling charge.
Unless othewise specified, all orders are shipped UPS Groundtrac.
P.O. boxes, APO destinations, and Canada are shipped Parcel Post
unless otherwise specified. Shipping via DHL is available as a
special request. Call for rates.
Items weighing over 70 pounds or exceeding standard alowable
dimensions will be sent freight collect.
Pricing and availability changes:
Pricing and availability subject to change without notice.
Manufacturer's are constantly updating their product lines with
new and improved models, and eliminating some models. When prices
are lowered, we will pass the savings on to you. In case of a
price increase, we may have to pass the increase on to you, but
will do everything in our power to keep prices as low as possible.
Warranties:
Merchandise is sold with the respective manufacturer's
warranty, and a copy of the warrenty is included with the product.
The manufacturer's warranty covers repair or replacement of any
defects, subject to conditions set forth.
Returns:
All returns must be accompanied by a pre-issued Return
Merchandise Authorization number (RMA number). To obtain your RMA
number, you must fax or call with 1) the invoice number, 2) a list
of each item you are returning, 3) reason for return. Items
returned for other than defects or shipping errors are subject to
15% restocking fee. Please write the RMA number clearly on outside
of carton. Freight collect or COD returns, or cartons without
clearly marked RMA numbers will not be accepted. Merchandise must
be received within 20 (twenty) days of issue of RMA number or your
shipment may be refused. Merchandise received which is damaged due
to inadequate packaging by customer, customer abuse (i.e.,
screwdriver holes in speaker cones), or which in our opinion
appears to be old or tampered with will not be credited or
exchanged
Refused shipments:
Unless otherwise determined, shipments refused by the customer
will be considered to be the customer's error. Refused shipments
are subject to a 15% restocking fee. Freight charges will also be
billed back to the customer.
